Hi, I’m Victoria Hugh

Customer service is my jam
Excel is my spirit animal
Organization is my thing
Creativity is my therapy

01_About Me >

02_My Happy Place

03_View My Art >

2019 - 2022 | 2024 - Present

Customer Service Manager

Modern Heating & Air Conditioning

Grew customer service - dispatch department from a solo operation to a team of four
Created systems to track and measure productivity and implement incentives. I
Maintain CRM program
Implemented processes for service, install and sales coordination
Track and report timesheets and spiffs

04_Experience

05_The Girls, Shania & Tilly

Alexander Hamilton

High School

Graduated 2001

State University of New York
New Paltz, NY

Attended 2001 to 2004

Studied Mathematics with an Education Concentration

No Degree

06_Education

“Devote yourself to loving others, devote yourself to your community around you, and devote yourself to creating something that gives you purpose and meaning.”

- Mitch Albom, Tuesdays with Morrie -

07_Favorite Quote

Adapatability

Positive mindset

Organized

Team Cheerleader

08_Attributes